Skip to content 
For custom color wood flooring, start with a clear color reference, develop a sample on the intended product, and connect the approved sample to the written order. For subsequent batches, identify the previous order and confirm whether the original reference remains valid. An approved sample provides an agreed direction; it is not a promise that every board or batch will be identical.
SONGLINFLOOR supports color customization for its axe-split European oak flooring and AB grade three-meter red oak flooring. These products provide two examples of why color approval should remain connected to the specific surface, grade, dimensions, and order conditions.
1. Define the Color Request Before Arranging Samples
Begin by identifying which product you want to develop. A request for “Natural Oak” or “a warmer beige” leaves room for different interpretations. Provide a physical color reference where available, explain the intended direction, and state whether the request concerns a new selection or a repeat purchase.
Keep the color request separate from other changes. Both flooring examples support color customization, but this does not automatically establish custom dimensions, species, or patterns.
The axe-split product has a European oak face, DEF grade, and an axe-split, brushed, smoked surface with UV lacquer. Its fully hand-worked treatment applies to the surface only.
The three-meter product uses red oak, AB grade, a brushed and smoked surface, and UV lacquer. AB does not mean completely knot-free. A color reference approved for one product should not automatically be treated as approval for the other.
2. Approve the Sample as a Product Reference
For wood flooring sample approval, record what the sample is intended to confirm. Is the discussion about the target color, the surface appearance, the grade selection, or all three? Resolve those points before describing a sample as fully approved.
Review physical samples together with the written product description. Use photographs to support communication, and identify which sample each photograph represents. Avoid leaving several similar photographs in circulation without stating which reference is current.
Ask whether the sample selection is sufficient for discussing the expected appearance across multiple boards. Do not turn one small sample into a guarantee of identical grain or color throughout an order.
Sample production for both flooring examples takes 10–15 days. Confirm the sample scope, charges, and transportation arrangements separately. This period does not mean free samples or delivery within 10–15 days.
If a revision is requested, distinguish the revised reference from the earlier version. Record which sample was accepted and whether any points remain unresolved.
3. Put the Approved Color into the Order Checklist
The approval record should identify the sample and the product it belongs to. A color name alone cannot communicate the complete finished specification.
For the axe-split flooring, the confirmed size is 2200 × 220 × 15/4 mm, with eucalyptus plywood in a multilayer engineered construction. Its MOQ is 100–200 square meters, subject to order confirmation.
For the three-meter red oak flooring, the size is 3000 × 190 × 20/6 mm. It has multilayer engineered construction with poplar/eucalyptus plywood, the specific configuration confirmed by order. Its MOQ is 500 square meters.
Use the following communication checklist before confirming either selection.
| Checkpoint | What the Buyer Should Provide or Confirm |
|---|---|
| Product identity | Axe-split European oak or three-meter red oak; do not use the color name alone |
| Color reference | Physical reference or clearly identified target, followed by the approved developed sample |
| Approval status | Accepted sample reference and any unresolved requirements |
| Grade | DEF for the axe-split product; AB for the three-meter red oak product |
| Surface and finish | Product-specific processes and UV lacquer recorded alongside the color |
| Dimensions and construction | Correct specification and confirmed substrate configuration |
| Quantity | Applicable MOQ and actual order quantity for that product |
| Sample arrangements | Scope, 10–15-day production period, charges, and transportation |
| Order schedule | Production period and deposit trigger, separately from shipping |
| Repeat purchase | Previous order reference, approved sample reference, and requested changes |
Both products have a production period of 50 days after receipt of deposit, with specific arrangements confirmed for the order. Payment is by T/T. The production period is not an arrival date.
4. Confirm Batch References and Coordinated Products Separately
For a repeat order, provide the previous order reference and identify the sample that should guide the new purchase. State whether you want to retain the selection or request an adjustment. Avoid assuming that an old color name communicates every detail of the earlier order.
Discuss how the new order will be reviewed against the agreed reference while allowing for natural wood variation. Record any changes before confirmation. Do not describe custom color wood flooring as having completely identical color across batches.
The same approach applies when coordinating flooring with stairs. SONGLINFLOOR’s three-meter red oak AB flooring and red oak AB stair treads and stair risers have been developed as coordinated products. Approve their colors together for the intended project, while keeping their specifications separate.
The flooring has a 6 mm oak face; the stair boards have a 2 mm oak face and 20 mm total thickness. Stair-board MOQ is negotiated separately, and the flooring’s smoked treatment must not automatically be applied to the stairs. Coordination concerns color, species, and overall appearance.
Review the Axe-Split European Oak Engineered Wood Flooring and AB Grade 3-Meter Red Oak Engineered Wood Flooring separately. For coordinated components, consult the Red Oak AB Stair Treads and Stair Risers.
5. Custom Color Ordering FAQs
Does approving a sample guarantee identical batches?
No. Use the approved sample as the agreed reference, with natural wood variation acknowledged. Confirm the appearance requirements in writing rather than promising zero color difference.
Can one color sample approve both flooring products?
Do not assume so. Confirm the color on each intended product, together with its grade, surface processes, and finish.
Are the two products subject to the same MOQ?
No. Axe-split flooring has a stated MOQ of 100–200 m², confirmed by order. Three-meter red oak flooring has a 500 m² MOQ.
What should accompany a repeat-order inquiry?
Provide the previous order reference, approved sample reference, product specification, quantity, and any requested changes. State separately whether stair components are required.
Send SONGLINFLOOR your company name, sales market or project, chosen product, target color, and quantity to begin a sample and order discussion.
